Your local IT team
We've served Chattanooga organizations since 2013, from small offices to multi-location businesses and city and county departments. When you call, you reach a local team that knows your systems. When the work needs hands onsite, our engineers are nearby. We support organizations across Chattanooga, East Ridge, Red Bank, Hixson, Ooltewah, Collegedale, Signal Mountain, Soddy-Daisy, and Cleveland.
IT services for Chattanooga organizations
- Managed IT and help desk — One place for every employee to get help, plus care for computers, servers, and vendors.
- Cybersecurity — Multi-factor authentication, endpoint protection, and patching that reduce everyday risk.
- Hosted desktops and QuickBooks hosting — Your applications from the office, the field, or home.
- Private cloud — Run your servers in our data centers.
- Backup and disaster recovery — Monitored backups and tested restores.
- Network and firewalls — Cisco networking designed by a CCIE-certified engineer, plus managed Palo Alto firewalls.
Our own data centers
Your servers and hosted desktops run in multiple ARCNET-operated data centers, with backups replicated between sites. We host hundreds of customer virtual servers, and the engineers who run them work alongside our help desk.
Onsite when you need us
Most issues are solved remotely. Our engineers come onsite across the Chattanooga area for hardware, network, and project work. Response times are written into your agreement, with response-time SLAs as fast as 15 minutes.