IT that keeps your people serving
Clinics, practices, and nonprofits run on small teams and tight budgets. When a sign-in fails or an application goes down, patients and clients wait. We give your staff one place to get help, keep computers and servers healthy, and work directly with your software vendors, so problems get solved instead of passed around.
Protecting patient and donor information
You hold sensitive records: patient information, donor and financial data, and personnel files. We protect them with multi-factor authentication, endpoint protection, encryption, patching, and monitored backups. We help you meet HIPAA and other compliance requirements with security controls, documentation, and reporting that support your audits and risk assessments.
The right access for every role
Employees, part-time staff, and volunteers need the right access, and only that access. We set up accounts by role, adjust permissions when people change jobs, and remove access the day someone leaves. Shared workstations stay patched and ready for the next person.
Hosted desktops and applications
Run your practice management, donor management, or accounting software on hosted desktops in our data centers. Your team gets the same desktop at the office, a satellite location, or home, and your data stays off individual laptops. We confirm compatibility with your software vendors before anything moves.
Backup and recovery you can count on
We monitor your backups, test restores, and agree on a recovery plan with you, so you know which systems come back first after an outage or ransomware attack. Backups are replicated between multiple ARCNET-operated data centers.
Predictable costs that fit your budget
Your agreement sets a clear monthly cost, and planned projects are scoped separately, so IT fits your budget and grant cycles. We also help you use nonprofit licensing programs from Microsoft and other vendors.
How we get started
Free IT Environment Review
A 30-minute call with one of our engineers about your staff, applications, and pain points.
A look at your setup
Remote, or onsite in our service area — whichever works for you.
A clear summary
Within five business days, a one-page summary of your top risks, what to fix first, and a ballpark monthly cost.